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FAQ Categories
Please select one of the categories below:
- How can I get permission to reuse copyrighted materials?
If you would like to reuse copyrighted material in print and digital formats, you must ordinarily first obtain permission from the rightsholder. You can either contact the owners of the copyrighted materials directly or obtain permission from a licensing representative such as Copyright Clearance Center. 0% of 0 voters found this FAQ useful, I found this FAQ  useful  not useful - Is content found on the Internet considered to be in the public domain and therefore not copyright-protected?
No. The legal concept of the public domain as it applies to copyright law should not be confused with the fact that a work may be publicly available, such as information found in books or periodicals, or on the Internet. The public domain comprises all those works that are either no longer protected by copyright or never were. Any content in a non-digital form that is protected by copyright will be protected in a digital form. For example, print books are protected by copyright as are electronic books. Analog musical recordings are protected by copyright as are digital musical recordings. A print letter is protected by copyright as is an E-mail letter (both generally owned by the author of that letter or E-mail). Web sites may be protected by copyright as a single work, and also the many different embedded works that are in that Web site may be individually protected by copyright. 0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - What are the consequences of not getting permission to reuse copyrighted works?
The Copyright Act provides for the copyright owner to recover damages for unauthorized use of the owner’s works. These damages may include the profits resulting from the infringement, or statutory damages ranging from $250 to $150,000 per willful infringement, as well as legal fees. 0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - What are the rights of the copyright holder or creator?
One of the rights exclusive to copyright holders (rightsholders) is the right to reproduce their works (e.g., photocopies, post to Web sites, etc.). Copyright holders also have the right to prepare derivative works, to distribute copies for sale, and to perform the work publicly, as in the case of motion pictures, videos and plays. 0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - What is a "copyright"?
Under the United States Copyright Act found at Title 17 of the U.S. Code, creators of original materials are granted exclusive rights, generally referred to as the creator's "copyrights." 0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - What is protected by copyright?
In the United States, copyright protection is provided by the government to the authors of “original works of authorship, including literary, dramatic, musical, artistic, and certain other intellectual works.” This protection is available to both published and unpublished works, regardless of the nationality or domicile of the author. 0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - What is “fair use”?
Fair use is primarily intended to allow the use of copyright-protected works for commentary, parody, news reporting, research and education. However, fair use is not an exception to copyright compliance so much as it is a “legal defense.” That is, if you use a copyright-protected work and the copyright owner claims copyright infringement, you may be able to assert a defense of fair use, which you would then have to prove. Whether a certain reproduction or other use of a copyright-protected work is considered fair use is not specifically set out in the Copyright Act. As such, you must determine, based upon the factors in the Copyright Act, whether that particular act may be considered fair use. Fair use considers: 1. The purpose and character of the use, including whether such use is of a commercial nature or is for nonprofit, educational purposes. 2. The nature of the copyrighted work. 3. The amount and substantiality of the portion used in relation to the copyright protected work as a whole. 4. The effect of the use on the potential market for or value of the copyright-protected work. 0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - When does copyright “happen”?
Copyright protection exists from the time the work is created in a fixed, tangible form of expression. The copyright in the work of authorship immediately becomes the property of the author who created the work. Only the author, or those deriving their rights through the author, can rightfully claim copyright. In the case of works made for hire the employer, not the writer, is considered to be the author. 0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - Why is copyright so important?
U.S. copyright law is derived from specific language in the Constitution and exists to foster creativity and spur the distribution of new and original works. 0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - Tell me about your Service@FUTUREtec Ltd e-Commerce portal?
Our portal allows us to sell services and software, etc. through our portal. The store is powered by Paypal and relies on Paypal technology to process your credit card payment online in a secure fashion. Paypal never sends us your credit card information. They simply notify us when you make your payment, and then we ship your purchases directly to you. 100,00% of 3 voters found this FAQ useful, I found this FAQ useful not useful - What is the relationship between the Service@FUTUREtec Ltd online store and Paypal?
Our online store is powered by Paypal and relies on Paypal technology to process your credit card payments online in a secure fashion. We do not share any information with Paypal until you click on the "Proceed to Checkout" button in your online shopping cart. At that point, we send your shopping cart to Paypal, Paypal asks you for your credit card information, processes it and sends us a notification. Paypal never sends us your credit card information. They simply notify us when your payment is successful, and then we ship your purchases directly to you. 100,00% of 1 voters found this FAQ useful, I found this FAQ useful not useful - Your online store requires a credit card. What do I do if I can't pay using a credit card, or if I do not wish to pay online?
For details on how to purchase a service and/or a software please contact us at
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0% of 0 voters found this FAQ useful, I found this FAQ useful not useful
- Checking the file size
Some operating systems will report the downloaded file size in kilobytes instead of bytes. To convert the size in kilobytes into bytes, multiply the number of kilobytes by 1024. If the file size still does not match, the file may have gotten corrupted during the Download. If you are connected to the Internet via a proxy server, we recommend bypassing the proxy if at all possible for the duration of the Download, as some Proxy servers attempt to modify incoming bits.
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - Download results in text in your browser
If you click the Download button or link and get text in the browser, try one of the following:
- If the Download page has a single Download link instead of multiple buttons, return to the product page and repeat the Download process. This time, instead of left-clicking the Download link, right-click it and choose "Save Link Target As..." or perform the equivalent action for your browser/platform.
- If the Download page has multiple Download buttons, you will need to check your browser's preferences. The browser needs to be set to Download, not display, the file with the MIME type and extension of the file you're trying to Download. Here are some of the MIME types and extensions we commonly use:
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Extension(s)
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MIME Type/Subtype
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rpm
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application/rpm
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ZIP
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application/ZIP
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bin, sfx, exe
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application/octet-stream
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Z
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application/x-compress
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gz
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application/x-gzip
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sh
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application/x-sh
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pdf
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application/pdf
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ps
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application/postscript
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0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - How do I report a downloading problem?
The Download team has asked that you send answers to the information below. The Download team may not be able to provide individual assistance, but we will do our best to use your comments to improve the Help Pages resource.
- URL from which you began the Download
- Product name - Your platform and version
- Your browser and version - Internet connection (e.g. Modem, DSL, cable...)
- Date and time of the Download
- Country
- After what action did you get an error message
- What error message did you receive
Please send all this information to
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0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - What do I need to successfully download software from your website?
Our Download works best with the latest versions of popular web browsers. If you are experiencing consistent problems, please make sure you have the latest version of your chosen browser. Also, please verify that you have the latest extractor software, such as WinZip or UnZip. Please note that we do not endorse and cannot provide support for any browser or extractor software.
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful
- How to submit a support ticket
To create a support ticket you must first Login or Register and purchase one of our support packages. When you are logged in you may create a Support Ticket.
During the sign-up process you will be asked to enter your email address and Password. Once you have submitted the form, an automated email will be sent to you.
Once you have confirmed your wish to receive support ticketing, you may view your tickets by Logging In. You'll be able to see all your previous support tickets and the progress of any current support requests from within this area.
Support Ticketing ensures we keep the appropriate records of your support request and our response history to you. This helps us deliver a better service to all our customers as we respond more quickly, audit the effectiveness of our responses, and generally improve the quality of our support. In addition, analysis of our support performance, and the frequency level of specific support requests also leads to improving our software.
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful - Support Response Time
You can expect a first response to your support ticket within 24 hours of submission. On Friday, Saturday and Holidays, please allow up to 72 hours for a first response.
0% of 0 voters found this FAQ useful, I found this FAQ useful not useful
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